Yesterday we all experienced some warm fuzzy feelings inside as I shared several comments from Solestruck customers about the friendly service they’ve received from Solestruck. I still have a few more shout-outs on my list, so here they are. Enjoy!
I just wanted to compliment Solestruck on their wonderful service. I ordered the Conan shoes and they arrived in Australia … 2 days ahead of what FedEx predicted by their tracker. I am very impressed and just wanted to say how thrilled I am. Many thanks — Maureen
I received my order yesterday, I had ordered on line, I am so happy with your service! Your service was quite unexpectedly amazing! when you live in Hawaii we get accustomed to second class service, and FREE shipping does not usually go to Hawaii. Your service was wonderful! I am now a customer forever!! the shoes are beautiful! Also hard to find affordable fashionable shoes here in Hawaii. THANK YOU very much. I highly recommend your company. — Jill (shoes purchased shown at right, Yellow Box Gable in Black).
I really appreciate [your representative] calling to let me know that the shoe I wanted was not in my size, as well as attempting to help with another size. Unfortunately the shoes run true to size and the 8.5 was a bit too small and the next size up may be too big. I will continue to shop with you due to your excellent and thoughtful service. It’s lovely to know some companies remember what customer service is! — Caitlin